Effective date: 1 May 2026
Introduction
At Learnio, we take your privacy and personal data very seriously. This privacy policy explains how we collect, use, protect, and share the personal information you provide when using our website www.learnio.com. By using our services, you agree to the practices described in this policy.
Information We Collect
Learnio collects personal information in the following ways:
- Contact Information: Name, email address, payment information, and any other details you provide when registering or making a purchase on the website.
- Usage Data: Information about how you interact with our website, including browsing history, classes purchased, and reviews left.
- Class Information: When you upload a class as a teacher, we collect details about the class, such as title, description, topics, and any additional content.
- Chat and Video Call Data: We record interactions between teachers and students in the platform's chat, as well as links to video calls via Jitsi, although we are not responsible for the content shared on those services.
Use of Personal Data
The information we collect is used for the following purposes:
- Provide our services: Manage the buying and selling of classes, keep the platform running smoothly, and approve users as teachers.
- Improve the experience: Personalize the content displayed and improve the performance of the website.
- Interactions and communications: Manage chats between users and teachers, and facilitate video calls via Jitsi.
- Reviews and Ratings: Allow users to leave reviews and ratings for the classes they purchase.
- Compliance with rules: Ensure that users and teachers comply with the site's terms. The super admin has the ability to delete classes and users that do not meet these terms.
Data Protection
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, we cannot guarantee absolute security, as no method of transmission over the Internet or electronic storage is completely secure.
No Responsibility for External Content
We are not responsible for the content of video calls via Jitsi or for the information shared in chats between teachers and students. Learnio has no control over what is shared on these platforms, and we recommend exercising caution when interacting through these services.
Additionally, we are not responsible if the content of the classes taught does not meet expectations (for example, if a mathematics class does not cover the expected material). If you believe a class does not meet the agreement, you can submit a form via the contact page for our team to review.
Your Rights
Under applicable data protection laws, you have the following rights:
- Access your personal information: You can request a copy of the information we have about you.
- Correct your data: If you believe the data we have about you is incorrect or incomplete, you can request it be corrected.
- Delete your information: Under certain circumstances, you can request the deletion of your personal information.
- Object to processing: You can request that we stop processing your personal data under certain circumstances.
Links to Third-Party Websites
Our website may contain links to other third-party websites, such as Jitsi for video calls. We are not responsible for the privacy policies or data collection practices of those websites. We encourage you to review the privacy policies of any site you visit from Learnio.
Changes to the Policy
We reserve the right to modify this policy at any time. Updates will be posted on this page with the corresponding date. We recommend reviewing this page regularly to stay informed about how we are protecting your information.
Contact
If you have any questions or concerns about this Privacy Policy or how we handle your data, feel free to contact us at the following email address: learnio@support.com